Privacy Policy

How we collect, use, and protect your information

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Introduction

Houston Cleaning Co. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at houston.cleaning, contact us for services, or engage our commercial cleaning services.

2. Information We Collect

Personal Information You Provide

We may collect the following information when you fill out a contact form, request a quote, or communicate with us:

  • Full name
  • Email address
  • Phone number
  • Company or business name
  • Business address or service location
  • Details about your cleaning needs or service requests

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or source
  • Device type (desktop, mobile, tablet)

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested quotes
  • Schedule and deliver commercial cleaning services
  • Communicate with you about your account or services
  • Send service-related updates, reminders, or follow-ups
  • Improve our website, services, and customer experience
  • Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website, processing forms, or delivering services (e.g., email services, analytics providers)
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of business assets
  • Protection of Rights: To protect the rights, property, or safety of Houston Cleaning Co., our customers, or the public

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather usage data. These technologies help us understand how visitors use our site so we can improve it. You can manage cookie preferences through your browser settings.

6. Third-Party Services

Our website may contain links to third-party websites or use third-party services (such as Google Maps, analytics tools, or form processing services). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Houston Cleaning Co.
  • 5600 NW Central Dr #110L, Houston, TX 77092
  • Phone: (832) 783-9500
  • Email: hello@houston.cleaning
  • Website: www.houston.cleaning